Talk to Horizon FAQs
What is Talk to Horizon?
Talk to Horizon is Horizon Blue Cross
Blue Shield of New Jersey’s member panel designed to collect feedback, opinions
and experiences with us. We are looking for people like you to join our member
panel and provide feedback about numerous subjects, such as new health
care products and services, advertising concepts, as well as get your
opinion on how we’re meeting your needs. This information will help us enhance
our product and service offerings.
How do I become a
member?
It’s
easy – just click here
to qualify. You need to complete a brief survey that asks basic questions about
you, members in your household and other basic demographic information. This survey helps us to find out more about you to invite
you more specifically to future surveys. Take the survey today.
Who can participate?
Anyone
18 years or older and is a Horizon BCBSNJ member may participate in the panel.
What are the benefits
of joining?
As
a member of Talk to Horizon, but
subject to certain eligibility criteria, you have the opportunity to win
prizes:
Will my information be
kept private?
Your
privacy is our top concern. All information you provide will be used only for
research purposes. To ensure your total privacy, all information that would let
someone identify you or your family will be kept private. Horizon BCBSNJ will
not share your personal information with anyone without your permission. You
may choose to participate in the Talk to
Horizon member panel or not. If you choose not to, this will not affect the
benefits you get. Click here to review our privacy
policy.
How will I know when to
take a survey?
We
will e-mail you one or two invitations each month to participate in our online
surveys. All you need to do is click on the link we send (or copy and paste the
website into your browser), and then simply follow the instructions to complete
the survey.
How do I get to see the
results of the different surveys?
We will be publishing the insights we gain from
the research periodically. Please come
back and visit Talk to Horizon often
to find out what we have learned.
If I want to leave the Talk to Horizon member panel, how do I
do this?
Included on each invitation and newsletter we
send you is a link to unsubscribe. Use
that link to discontinue your participation in the Talk to Horizon member panel.
Who do I contact if I
need help with completing the survey?
To get help while filling out a survey, please click
here. If you do leave a survey to seek help, don’t
worry, when you come back you will put back at the question where you left off.